by Doug | May 15, 2023 | News, Uncategorized
This Spring FairlawnGig conducted our fourth annual customer satisfaction survey. The annual survey consisted of approximately a dozen questions and collected 448 residential customer responses, yielding an accuracy of +/- 4%. FairlawnGig’s satisfaction numbers...
by Doug | Nov 22, 2022 | News, Uncategorized
We asked our staff to weigh in on their favorite tech gifts on their shopping lists. We hope they’ll help spark some ideas as you get ready to make everyones’ day this Holiday Season! Dustin Wright, Chief Technology Officer Meta Quest Pro A gift for the...
by Doug | Nov 1, 2022 | News
FairlawnGig is pleased to announce that, in the coming weeks, pricing and service levels will be modified, benefitting our residential customers. Fairlawn City Council recently approved changes to FairlawnGig’s fees and service levels for Fairlawn, Ohio residents....
by Doug | Jul 19, 2022 | News
Last night the Fairlawn City Council approved, by unanimous vote, a partnership agreement between Summit County and FairlawnGig to build, manage, and operate a countywide fiber ring as well as a new data center in Fairlawn. The fiber ring, funded entirely by Federal...
by f5developer | Jul 12, 2022 | News
Recently our install team has been slowly rolling out ONT routers to gigabit customers. But why? As our tech team is always looking to improve our customers’ experience, we found a reliable, high-quality ONT that would also provide a better Wi-Fi experience. So, we...
by f5developer | Jul 12, 2022 | News
No one truly seems to like their Internet Provider Service (ISP). But how much of the grumbling is legitimate and how much of it is exaggerated? A recent report declared ISPs the industry with the worst customer satisfaction in the United States. The American Customer...
