Office: 330-668-3300 - 24/7 Support: 234-206-9110

Customer Downloads & Documents

Customer Downloads and Documents

These helpful pdfs and can be viewed, downloaded and printed.

Connecting Your Home

An overview of how FairlawnGig connects to your home to deliver unprecedented service.

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Right of Entry

Before we can install service, you’ll need to sign a “Right of Entry” agreement.

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Home Hardware

Your FairlawnGig connection is made possible with the standard and complimentary ONT. Learn more about it!

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Home Telephone Service

Learn about our residential home service, delivered over the same hardware you have to your existing phones!

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Home Voicemail Setup

A quick and easy guide to setup your home voicemail service!

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Quick Start Guide to Streaming

A guide to help you get started streaming television shows and movies on the FairlawnGig network.

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Optimizing Your FairlawnGig WiFi

Learn Some handy tips to ensure your FairlawnGig WiFi network runs as effectively as possible.

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FairlawnGig Fact Sheet

Learn the history of FairlawnGig and milestones along the way.

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Customer Satisfaction

Learn what your neighbors, both businesses and residents, are saying about the FairlawnGig service.

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Residential Subscriber Agreement

No long term commitment, data caps, or hidden fees!

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Commercial Service Subscriber Agreement

No long term commitment, data caps, or hidden fees!


Acceptable Use Policy


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Billing Services

Copyright Infringement Policy

Customer Privacy Policy


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Open Internet Disclosure

Website Terms of Service Policy


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Website Visitor Privacy Policy


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FairlawnGig is a Municipal Broadband Utility from the City of Fairlawn, Ohio.


Phone: 330-668-3300


3300 Fairlawn Service Drive
Fairlawn, Ohio 44333


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