News
2024 Business Customer Satisfaction Study Results
In March of this year, FairlawnGig surveyed its business customers to better measure the impact the network has on the community. To drive participation, we kept the survey to ten questions, lasting less than two minutes. Almost 100 businesses participated in the...
Results from 2024 Residential Customer Satisfaction Survey
In May of 2024, FairlawnGig surveyed its residential customers to measure customer satisfaction and better understand our impact on the community. The annual survey consisted of fourteen questions and collected 596 residential customer responses, yielding an accuracy...
2024 RFQ for Copley Expansion
Fairlawn is seeking interested parties to reply to our Request for Qualifications (RFQ) to expand our footprint into portions of Copley. Summit County and its Executive, Ilene Shapiro have allocated HUD funds for low to moderate income census blocks in Copley....
FAIRLAWNGIG PARTNERING WITH DOWNTOWN CANTON FOR BETTER INTERNET SERVICE
News Release December 13, 2023 FAIRLAWNGIG PARTNERING WITH DOWNTOWN CANTON FOR BETTER INTERNET SERVICE Downtown Districts will now be able to receive Gigabit Speed Internet Service from Region’s Leading Municipal Broadband Provider Fairlawn and Canton, Ohio – Today...
2023 Tech Gift Guide
FairlawnGig's staff is bringing you some ideas to consider for your own shopping lists. These tech gifts are great additions to any "smart" lifestyle! Dustin Wright, Chief Technology Officer Sonos One SL Wireless Smart Speaker Sonos speakers are really popular for a...
Streaming is Now Your Source for NFL Sunday Ticket!
Popular Offering Moves from DirecTV to YouTube TV Football fan streamers rejoice - you can now get the NFL Sunday Ticket either as a standalone offering or as part of YouTube TV. Previously available only on DirecTV, NFL Sunday Ticket lets you watch every single...
Meet the FairlawnGig Team
Agile and Aiming to Please, this Team is Behind Our Incredible Satisfaction Scores This summer we published our amazing customer satisfaction scores, highlighted by satisfaction among household customers at 97% and a Net Promoter Score (NPS) of 87. Both numbers are...
2023 Business Customer Satisfaction Study Results
This April, FairlawnGig surveyed its business customers to better measure the impact the network has on the community. To drive participation, we kept the survey to ten questions, lasting less than four minutes. Approximately 60 businesses participated in the survey....
Results from 2023 Residential Customer Satisfaction Survey
This Spring FairlawnGig conducted our fourth annual customer satisfaction survey. The annual survey consisted of approximately a dozen questions and collected 448 residential customer responses, yielding an accuracy of +/- 4%. FairlawnGig's satisfaction numbers have...
FairlawnGig’s 2022 Holiday Gift Guide
We asked our staff to weigh in on their favorite tech gifts on their shopping lists. We hope they'll help spark some ideas as you get ready to make everyones' day this Holiday Season! Dustin Wright, Chief Technology Officer Meta Quest Pro A gift for the person on...
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