Success Stories
Fairlawn Council Approves FairlawnGig Partnership to Expand to Summit County
Last night the Fairlawn City Council approved, by unanimous vote, a partnership agreement between Summit County and FairlawnGig to build, manage, and operate a countywide fiber ring as well as a new data center in Fairlawn. The fiber ring, funded entirely by Federal...
New ONT Routers Trickling into the Field
Recently our install team has been slowly rolling out ONT routers to gigabit customers. But why? As our tech team is always looking to improve our customers’ experience, we found a reliable, high-quality ONT that would also provide a better Wi-Fi experience. So, we...
ISPs Rank Lowest in Customer Satisfaction
No one truly seems to like their Internet Provider Service (ISP). But how much of the grumbling is legitimate and how much of it is exaggerated? A recent report declared ISPs the industry with the worst customer satisfaction in the United States. The American Customer...
2022 Business Customer Survey Paints a Pretty Picture!
In April of this year, FairlawnGig surveyed its business customers to better measure the impact the network has on the community. To drive participation, we kept the survey to ten questions, lasting less than two minutes. Approximately 70 businesses participated in...
With Little Room to Go Up, FairlawnGig’s Customer Scores Remarkably Keep Rising
In April of 2022, FairlawnGig surveyed its residential customers to better measure the impact the network has on the community and measure customer satisfaction. The annual survey consisted of ten questions and took on average two minutes to complete. The survey...
FairlawnGig’s Last Minute Holiday (Tech) Gift Guide
As our “shopping days remaining” reaches the single digits, we’re guessing your shopping list still needs some help. Today our own team of tech enthusiasts provides some ideas, with a variety if price tags. We’re not here to endorse or boost sales for any tech giant,...
FairlawnGig Peers with Chicago Exchange for Direct Connections
FairlawnGig continued our efforts to improve speed and low latencies by establishing a peer-to-peer relationship this week with the Equinix Internet Exchange in Chicago. Connecting directly (via fiber) to Equinix brings FairlawnGig customers a direct connection to...
FairlawnGig Delivers Record Customer Satisfaction in a Pandemic Year
In April of 2021, FairlawnGig surveyed its residential customers in an effort to better measure the impact the network has on the community and measure customer satisfaction. The survey consisted of ten questions and took on average two minutes to complete. In two...
Survey: FairlawnGig Delivers Pandemic-Proof Business Services in 2021
In early March of this year, FairlawnGig surveyed its business customers in an effort to better measure the impact the network has on the community. To drive participation, we kept the survey to ten questions, lasting less than two minutes. Approximately 60 businesses...
Fairlawn Named One of the Intelligent Community Forum’s Smart21 Communities
Fairlawn One of Only Four US Communities Named Fairlawn, Ohio – On Wednesday February 24th, the Intelligent Community Forum (ICF) named the world’s Smart21 Communities of 2021. Selections are made based on the six principles of the ICF Method which weighs the efforts...

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