Success Stories
2023 Tech Gift Guide
FairlawnGig's staff is bringing you some ideas to consider for your own shopping lists. These tech gifts are great additions to any "smart" lifestyle! Dustin Wright, Chief Technology Officer Sonos One SL Wireless Smart Speaker Sonos speakers are really popular for a...
Streaming is Now Your Source for NFL Sunday Ticket!
Popular Offering Moves from DirecTV to YouTube TV Football fan streamers rejoice - you can now get the NFL Sunday Ticket either as a standalone offering or as part of YouTube TV. Previously available only on DirecTV, NFL Sunday Ticket lets you watch every single...
Meet the FairlawnGig Team
Agile and Aiming to Please, this Team is Behind Our Incredible Satisfaction Scores This summer we published our amazing customer satisfaction scores, highlighted by satisfaction among household customers at 97% and a Net Promoter Score (NPS) of 87. Both numbers are...
2023 Business Customer Satisfaction Study Results
This April, FairlawnGig surveyed its business customers to better measure the impact the network has on the community. To drive participation, we kept the survey to ten questions, lasting less than four minutes. Approximately 60 businesses participated in the survey....
Results from 2023 Residential Customer Satisfaction Survey
This Spring FairlawnGig conducted our fourth annual customer satisfaction survey. The annual survey consisted of approximately a dozen questions and collected 448 residential customer responses, yielding an accuracy of +/- 4%. FairlawnGig's satisfaction numbers have...
FairlawnGig’s 2022 Holiday Gift Guide
We asked our staff to weigh in on their favorite tech gifts on their shopping lists. We hope they'll help spark some ideas as you get ready to make everyones' day this Holiday Season! Dustin Wright, Chief Technology Officer Meta Quest Pro A gift for the person on...
Announcing Amazing New Speeds and Lower Rates from FairlawnGig
FairlawnGig is pleased to announce that, in the coming weeks, pricing and service levels will be modified, benefitting our residential customers. Fairlawn City Council recently approved changes to FairlawnGig’s fees and service levels for Fairlawn, Ohio residents....
VHT Mastering Cloud Computing with FairlawnGig
VHT Mastering Cloud Computing with FairlawnGig With more than 25 years powering customer service for countless market leading brands, Fairlawn’s VHT and its Mindful platform helps companies meet customers where they are, move them seamlessly across channels, and...
Unific Integrating eCommerce Solutions with the Assistance of FairlawnGig
Unific Integrating eCommerce Solutions with the Assistance of FairlawnGig Unific has been located in the Bounce facilities since 2016, so they have seen the evolution of the building and facilities. In fact, Unific CTO Parag Jagdale comments “Since the facility...
Global IT Security Firm Locates to Fairlawn
Global IT Security Firm Locates to Fairlawn With offices across the globe, Tufin is a recognized and award-winning security software provider for enterprise environments. Tufin’s Fairlawn offices began with a single hire of an engineering professional but is well on...
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