FairlawnGig’s Customer Pledge
1
FairlawnGig was designed to accommodate all your Internet needs – we have never and will never implement “data caps” by setting a limit on how much data you can use.
2
Unlike the largest ISPs, we do not charge for “excessive usage.” Our capacity allows each subscriber to use as much bandwidth as needed, with no interruption or degradation of service.
3
Your quoted rate is the rate we will charge you for your service level…period. FairlawnGig does not have any promotional pricing.
4
Within the City of Fairlawn limits we ask our customers to commit to a 3 month residential term and a 6 months business term. Our out of area customers, we do require a longer-term commitment. FairlawnGig recognizes we need to earn your business each and every day.
5
While most ISPs will “throttle” speeds to combat their own data expenses, FairlawnGig never will.
6
Your data is 100% private. FairlawnGig will never sell your information to a third party.
7
When you call customer service, we’re right here to help…in Fairlawn! Our install and service teams are and will remain local.