Office: 330-668-3300 - 24/7 Support: 234-206-9110 support@fairlawngig.net

News

Improving Bandwidth with Speed AND Latency

Improving Bandwidth with Speed AND Latency

The need for speed. Tom Cruise had it in Top Gun and the need for broadband speed (download and upload speeds) has been a big part of the success of FairlawnGig and our ever-growing subscriber base. But just as important as speed for rock-solid Internet service is...

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A Letter to Our Customers

A Letter to Our Customers

Dear FairlawnGig Customers, My reflections of the year 2020 mostly center around Covid-19 lockdowns and our increasing dependence on Internet technologies. FairlawnGig first launched in January of 2017.  Since then, the growth of FairlawnGig has been beyond our...

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Pandemic Stories

Pandemic Stories

In the year of social distancing, work-from-home, and remote learning, we’re thrilled to bring you and your household the robust Internet service you need. FairlawnGig provides the bandwidth that to support all your needs, even the unanticipated ones, like a pandemic....

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RFQ

RFQ

Thank you for your interest, the deadline for submission has passed. Fairlawn is seeking interested parties to reply to our Request for Qualifications (RFQ) for the design and build of a fiber ring in Summit County. The project will be funded from the CARES Act and...

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Exciting (Fiber) News for Summit County

Exciting (Fiber) News for Summit County

FairlawnGig is excited to announce the building of a fiber ring for the public good in Summit County for use by the County’s criminal justice and public safety agencies. The project will be funded from the CARES Act and will expand on Fairlawn’s existing fiber network...

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COVID-19 Update

COVID-19 Update

June 8, 2020 As the State gradually reopens, our installation schedule continues to increase. We still maintain social distancing precautions and defer to each home in terms of all the precautions we take. We have, however, retired the hazmat suit! May 26, 2020 As of...

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Residential Customer Satisfaction Survey Results

Residential Customer Satisfaction Survey Results

During the week of April 20, 2020, FairlawnGig fielded an online study to its residential customer base. In both the survey invitation as well as within the survey, customers were asked to answer their questions without letting the recent “stay-at-home orders”...

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The Secrets Behind Speeds, Wi-Fi, and Your Own Devices

The Secrets Behind Speeds, Wi-Fi, and Your Own Devices

While nearly 600 customers revealed an incredible 94% satisfaction score, one thing that became apparent with our recent customer satisfaction survey initiative is this: there’s a lot of confusion regarding speeds and what should be expected in terms of performance of...

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FairlawnGig Business Survey

FairlawnGig Business Survey

In early March of 2020, FairlawnGig surveyed its business customers in an effort to better measure the impact the network has on the community. To drive participation, we kept the survey to ten questions, lasting less than two minutes. While participation dropped off...

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FairlawnGig is a Municipal Broadband Utility from the City of Fairlawn, Ohio.

General

Support: support@fairlawngig.net
General: info@fairlawngig.net
Phone: 330-668-3300

Address

3300 Fairlawn Service Drive
Fairlawn, Ohio 44333

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